Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @deathprevails_
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^EA
Replying to @DrReyes666
Select Minecraft Console Edition. That includes the PlayStation Editions. ^PS
Replying to @ptoboley
Make sure to be logged in with the correct app store account at all times. Then try again. ^PS
1
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^PS
Replying to @zigafide
Enable "Use Cellular Data" from the profile settings. ^PS
4
Replying to @Trois_Fromages
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^PS
@Shadowgamersix The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^PS
Replying to @AhJayzis
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^PS
Replying to @JoshMccartie
I'm sorry to hear that. What's the case number? ^PS
Replying to @DrKBonuraYoga
For information about the Marketplace, please see the Marketplace FAQ at support.xbox.com/en-GB/games… ^PS
1
For Minecraft: Java Edition, that functionality was removed a couple of updates ago. ^PS
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^PS
Replying to @bfritchie
For information about the different updates and what they include, please see: minecraft.gamepedia.com/Bedr… ^PS
Replying to @jmoney32199
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^PS
Replying to @katbathadthat
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^PS
Hi there! How can we help you? ^PS
Replying to @OmgIts_Zap
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^PS
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^PS
Replying to @lishinho
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^PS
Do you get any error messages? ^PS