Mojang Support
 @MojangSupport

Problems with Minecraft ? Visit us at help.minecraft.net

 Redmond, WA
help.minecraft.net
Joined January 2013
  • Tweets 241,574
  • Following 100
  • Followers 478,537
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Replying to @AltofR4 @RGamesss
Please take this issue with our email support. We can't help you further here^AH
Replying to @l1IlI1l_
That's great! Thank you. ^AH
Replying to @AltofR4 @RGamesss
you can use any email that you have access to in order to contact us ^AH
1
Replying to @jvousaimetous
Thank you for your understanding and patience. ^AH
Replying to @AltofR4 @RGamesss
You can contact us through email here help.mojang.com/customer/por…, after it's sent, you get a casenumber in your email ^AH
Replying to @Sorrymate_
I would guess that the wrong email is being used. Please contact us at help.mojang.com/customer/por… ^AH
Replying to @AltofR4 @RGamesss
If you did not receive a case number, it's most likely that the case was not received. Please try again ^AH
2
Replying to @Mastery_is_Nub
I'm sorry, but our emails seems to be delayed when they are sent out. Please wait for the email ^AH
Replying to @l1IlI1l_
I'm really sorry about this and that our email system is delayed right now. Happy mining! ^AH
Replying to @jvousaimetous
I'm sorry. There seems to be an issue right now where out emails are delayed but we sent them, please wait for the email. ^AH
Replying to @AglowBlue
It seems like cases we sent from a few days ago are still being pended. We are wating for answers. I'm really sorry ^AH
Replying to @Sorrymate_
If you can only play Minecraft demo, please visit help.mojang.com/customer/por… for help. ^AH
1
Replying to @AglowBlue
There seems to be a delay in our emails being sent out, please wait for the email. ^AH
1
Replying to @DropbombsISS
D You should be able to dm us without us following you. Do you mean emails from the support or from the system? ^AH
1
Replying to @asmithwrestling
You may still try to contact us without the transaction ID ^AH
Replying to @Thiris1825
Please try to update your video card drivers. For information regarding how to do so, visit help.mojang.com/customer/por… ^AH
1
Replying to @DropbombsISS
There seems to be a delay with our emails when they are sent out, please wait for the email. ^AH
3
Replying to @volvonic_yt
Then I'm afraid that we are unable to assist you, as explained in the email ^AH
Replying to @volvonic_yt
We reply when we see the DM, sending more request does not speed up the process ^AH
2
Replying to @meqybbx
For technical help, please visit help.mojang.com/customer/por…. ^EA
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