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Redmond, WA
Joined January 2013
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If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AH
Replying to @Gavinator6173
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^AH
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AH
Replying to @minty_roma
Sadly you can't exchange one purchased Edition for another as they are handled and purchased through different systems ^AH
1
Replying to @PowFlame
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^AH
Replying to @pjp_designs
I'm happy to hear that you solved the issue, if you have any other account issues, please contact us ^AH
Replying to @unnamed934
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AH
Replying to @OBiW4NSHiNOBi
Oh I'm so sorry! I thought it was regarding a Playstation. Please contact the Xbox support regarding the Xbox controls ^AH
Replying to @crazycrunchy
Everything seem to be fine with our servers.Are all accounts handled in the same network?It can sometimes cause this issue^AH
1
Replying to @AlupAllTheWay
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^AH
1
Replying to @JakeNoot
We cannot provide support if you made your purchase through another reseller or another player as it's against our policies ^AH
Replying to @nitecoder
Please note that we do not support the use of VPN's. Please try again when you're not using a VPN ^AH
1
Replying to @iru007_patel
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AH
Replying to @Chase_Uecker
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AH
Please remove this tweet and contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AH
Replying to @xb3anx @ItsLogan15
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^AH
Replying to @UnethicalVoxel
The problem you've described sounds like a temporary issue and should have been resolved now. Please try again ^AH
1
Replying to @CrossSLink
The issue sounds similar to this bug report bugs.mojang.com/browse/MC-11… Please try the solutions in this report ^AH
The problem you've described sounds like a temporary issue and should have been resolved now. Please try again ^AH