Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^EA
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^EA
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^EA
You can't buy a cape from us. They are earned by devlopers, testers or by attending to Minecon as explained in the link. ^AH
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Which cape was this about and who/where said you could get the cape through there? Have you received or purchased a cape? ^AH
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For technical help, please visit help.mojang.com/customer/por…. ^EA
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^EA
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We cannot answer specific questions about the EULA, you can however read up on the EULA right here: help.mojang.com/customer/por… ^CB
For mod questions, please visit help.mojang.com/customer/por… or contact the mod's developer. ^CB
If you're still unable to purchase our game through internet you can buy a prepaid card minecraft.net/en/prepaid/ ^AH
To learn more about Minecraft Realms for Pocket Edition/Windows 10 Edition Beta, please visit: help.mojang.com/customer/por… ^EA
For technical help, please visit help.mojang.com/customer/por…. ^EA
For information on how to locate your transaction ID, or recover it, please see help.mojang.com/customer/por… ^EA
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@sedm0902 We reply to all of the emails we receive! Please DM (direct message) us your contact email address and we will look into it. ^EA
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@Matt_N1223 We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^EA
For technical help, please visit help.mojang.com/customer/por…. ^EA
For technical help, please visit help.mojang.com/customer/por…. ^EA