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Redmond, WA
Joined January 2013
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Replying to @NateTheGr8178
For technical help, please visit help.mojang.com/customer/por…. ^AÖ
Replying to @bruno_aquaristz
Realms for the Java edition or for the PE/Win10 Edition? Please elaborate as much as possible. ^AÖ
2
Replying to @CorynSilver
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AÖ
Replying to @mrpersonface58
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AÖ
Replying to @Crazy_Panda101
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^AÖ
Hi. For technical help, please visit help.mojang.com/customer/por…. ^AÖ
1
Replying to @tomnico02
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AÖ
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AÖ
If you own Cobalt, you can find a gift code on your account at account.mojang.com/me which you can redeem on Steam. ^AÖ
1
To change your security questions, please follow the instructions at account.mojang.com/me/change… ^AÖ
Replying to @scottaw
Any error messages? Is she able to join any other Realm? Has she tried connecting from a different network? ^AÖ
Replying to @kellyheinz25
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AÖ
Replying to @Irmuun3
If you can't get Mojang system emails, please see help.mojang.com/customer/en/… ^AÖ
Please tell your friend contact us at help.mojang.com/customer/por…, providing as much information as she can. ^AÖ
Replying to @DoctorJekkyll
I suggest you change your password to a different password. ^AÖ
1
Replying to @dontcaremanok
I'm not sure since there could be several different reasons, please contact us through email so we can look further into it ^AH
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AÖ
Replying to @drake_drakon
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^AÖ
@apoenvaa You can request an email change by passing your security questions at account.mojang.com/changeema… ^AÖ
Replying to @TomiltonMLG
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^AÖ
1