Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AÖ
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^AÖ
Sorry to hear that. Is anyone else able to join the Realm? Are you able to join the Realm from a different network? ^AÖ
1
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^AÖ
Please contact us at help.mojang.com/customer/por…, providing as much information as you can, and we'll help you out. ^AÖ
Sorry, but we don't have a technical support team. For technical help, please visit help.mojang.com/customer/por…. ^AÖ
For help with Realms connection issues, please see help.mojang.com/customer/en/… ^AÖ
Unfortunately, that's a known bug. Does your friend have the possibility to create the Realm on Android/Win10? ^AÖ
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Can you please DM (direct message) us your account email address? Don't tweet it publicly! We'll look into it. ^AÖ
If you can only play Minecraft demo, please visit help.mojang.com/customer/por… for help. ^AÖ
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AÖ
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^AÖ
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^AÖ
Have you tried to reset your password (help.mojang.com/customer/en/…)? If so, did you successfully reset it? ^AÖ
Hi, For technical help, please visit help.mojang.com/customer/por…. ^CB