Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
Replying to @zraul03
Awe Shucks ^TK
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After migrating, use the MICROSOFT login option, not Mojang!
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Replying to @Sawman254
This reference template for the "Standard" skin should help! The transparent sections indicate the second layer. Some players also use a skin editor (although we don't have any official ones we can link). Check out our skin FAQ for more info! msft.it/6014wzlu8 ^NS
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Replying to @ratbaby_tries
This could be happening because of how the player permissions are set. Ask your friend to double check the Game Settings, and make sure you're set to a Member instead of a Visitor. ^NS
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No worries! This is usually fixed by clicking the "Go back" button when you see this screen. Once you click that, you'll see options for "Microsoft Login" and "Mojang Login." ^NS
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We will NEVER ask you for this kind of information, unless it's through our official intake form at help.minecraft.net. Do not respond to this email.
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Did you see an error about verifying game ownership when trying to play? This is being investigated and is close to a resolution. We'll let you know when it's fixed.
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