Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If you're still feeling lost after checking some of our articles and FAQ, contact us here: help.minecraft.net/hc/en-us/…
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Here’s why you might only see Demo Mode in the launcher: help.minecraft.net/hc/en-us/…
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Triple-check the email address you’re migrating to, as it may not be possible to change once you have migrated! help.minecraft.net/hc/en-us/… 3/?
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Peruse our handy FAQs to find out which migration scenario best suits your situation: help.minecraft.net/hc/en-us/… 2/?
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Microsoft Account Migration – a Thread!
Feeling confused about migrating your Minecraft account to Microsoft?
Are you only able to play Demo Mode after migration?
You’ve come to the right place, let’s talk about it! 1/?
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Bedrock players attempting to join peer-to-peer multiplayer sessions may experience connection issues and receive an "unable to connect" error. JHP
(also, watch this space for some greatly anticipated info about Mandatory Migration and common troubles you all are having)
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Mojang Support retweeted
We have observed that migration verification codes are being sent with delays. They are being queued while we send migration reminder emails to all our users. We are looking to improve the situation! - Ined
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And just like that, Realms are coming back online. Thanks for your patience, everyone! JHP
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Mojang Support retweeted
Caves & Cliffs: Part II has released! Hop in on both Java and Bedrock to play now.
Oh yeah, I wrote an article:
minecraft.net/article/caves-…
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Mojang Support retweeted
PC Game Pass subscribers should be able to access Minecraft Java Edition now. For any other questions, please file a ticket with player support. JHP
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Mojang Support retweeted
We’re aware that Game Pass members cannot yet access Minecraft Java Edition! We’re working on getting a resolution in place and will update soon.
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Mojang Support retweeted
Services have started to stabilize and should once again be accessible. Thanks for your patience and now we can get back to mining and crafting! -MG
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Mojang Support retweeted
We are aware of issues causing downtime for services including Marketplace, Realms, Servers, and inviting friends. The team is actively working to resolve the issues. -MG
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Mojang Support retweeted
We’re aware of issues that are preventing players from joining Realms. The team is currently working to resolve these issues! -MG
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A reminder that unofficial channels offering to help with your account are going to make you even more sad in the long run.
Do not give your information to individuals or sites that are not owned by Minecraft.
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Mojang Support retweeted
The issues with accessing Marketplace and Realms content have now been resolved. Your content will once again appear! Thanks again for your patience while we worked to resolve. -MG
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Mojang Support retweeted
We’re aware of issues with accessing purchased content on Marketplace and Realms. Thanks for your patience while the team works to resolve this. -MG
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