earlier replies
Replying to @AkiraSakura2 @iam8bit
What's your order #?
1
Please forward your order information to info@materiacollective.com. Email is preferred, thanks.
1
thanks I'll give 8bits another 24 hours before I will forward email to you with order detail (more likely). Thanks
1
1
Please forward your receipt now so we can look into it. Thanks!
1
hi, I have emailed you with my order info. Thank you again for resolving this issue in timely manner. Very grateful.
1
1
Customer service told us they've been in touch with you. All resolved?
2
I've already complained abt your UK store staff for a long time as they are not doing job properly & they ruin ur rep.
1
Sounds upsetting, sorry for the frustration. You were going to forward us a receipt for your orders... can you do that?
2
We're here to help, but we can only help our friends and fans who ordered items. info@materiacollective.com, thank you.
1
no, I completely understand. It is just that am8bits is the cause of issue/problem. I wish you sell records yourself.
1
Replying to @AkiraSakura2 @iam8bit
yeah, it's cool. we do CDs ourselves, and it's hard shipping thousands of packages around the world

Jul 21, 2017 · 11:02 PM UTC

1
Replying to @MateriaColl @AkiraSakura2 @iam8bit
iam8bit's a small team like us, and they're dealing with tens of thousands of things. stuff just takes a while, and uk postoffice sucks.
1
I appreciate that. That is why I emailed to uk store, not main store, so they can focus on local issues but they suck.
2
more replies