@iam8bit what is up with your uk store? Is it closed down or what? Got a serious customer service issue over my hero vinyl! @MateriaColl
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What's your order #?
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Please forward your order information to info@materiacollective.com. Email is preferred, thanks.
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thanks I'll give 8bits another 24 hours before I will forward email to you with order detail (more likely). Thanks
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Please forward your receipt now so we can look into it. Thanks!
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hi, I have emailed you with my order info. Thank you again for resolving this issue in timely manner. Very grateful.
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Customer service told us they've been in touch with you. All resolved?
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I've already complained abt your UK store staff for a long time as they are not doing job properly & they ruin ur rep.
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Replying to @AkiraSakura2 @iam8bit
Sounds upsetting, sorry for the frustration. You were going to forward us a receipt for your orders... can you do that?

Jul 21, 2017 · 10:57 PM UTC

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Replying to @MateriaColl @AkiraSakura2 @iam8bit
We're here to help, but we can only help our friends and fans who ordered items. info@materiacollective.com, thank you.
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no, I completely understand. It is just that am8bits is the cause of issue/problem. I wish you sell records yourself.
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Replying to @MateriaColl @iam8bit
I have done that by emailing you. I did that about 20 mins ago now.