@MateriaColl I have DM'd you and sent in 2 support tickets over a month ago and still have yet to get a reply. How do I contact someone.
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Hi there - sorry to hear about the delay! Can you follow up with email again?

Sep 18, 2020 · 11:38 PM UTC

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Replying to @MateriaColl
You want me to email the support email again? If so I'm only going to wait a week before contacting you guys back here. Having 2 open tickets with no response is pretty rough.
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Sorry to hear it - DM us your email and order number and we'll have our support folks prioritize. Thank you!