Sorry to hear you are having issues, but we didn't work on the remaster. Your best bet would be to contact Deep Silver support with any issues:
support.deepsilver.com/
Sorry to hear that you are having issues with the remaster, but we didn't work on it. Any issues should be reported to Deep Silver support:
support.deepsilver.com/
We didn't work on the remaster, which was done by Sperasoft. We would suggest contacting Deep Silver support regarding any issues:
support.deepsilver.com/
Assuming you are talking about the SR3 remaster, that was solely worked on by Sperasoft. We suggest reporting any issues to Deep Silver support:
support.deepsilver.com/
While we created the original game, we aren't involved with the remaster. Also, platform availability and pricing are a publisher decision and not a developer one.